Privacy Policy

Effective Date: 11th September 2025
Last Updated: 11th September 2025

Empire Printing and Embroidery (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

Contact Details

• Company Name: Empire Printing and Embroidery

• Website: https://empireclothing.uk/

• Email: support@empireclothing.uk

• Telephone: 01508 470547

Information We Collect

We may collect and process the following data:

• Identity & Contact Data: Name, email address, phone number, billing/delivery address.

• Transaction Data: Payment information, order history.

• Technical Data: IP address, browser type, operating system, cookies.

• Marketing & Communication Data: Preferences regarding marketing communications.

• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy below for further details. Technical Data is collected from the following analytics providers: Microsoft Clarity based outside the UK.

How We Use Your Data

We process your data to:

• Provide our products and services.

• Process payments and deliver orders.

• Communicate with you regarding enquiries and customer support.

• Improve our Website and services.

• Comply with legal obligations.

• Send you marketing (where you have consented).

Lawful Basis for Processing

We rely on the following lawful bases:

• Contractual necessity.

• Legal obligations.

• Legitimate interests.

• Consent (for marketing, cookies, etc.).

Sharing of Data

We may share data with:

• Payment processors.

• Delivery and courier services.

• IT and hosting providers.

• Legal and regulatory authorities when required.

We do not sell your data to third parties.

Data Retention

We retain personal data only as long as necessary for the purposes collected, or as required by law (e.g., accounting obligations).

Your Rights

Under UK GDPR you have the right to:

• Access, correct, or delete your data.

• Object to or restrict processing.

• Data portability.

• Withdraw consent where applicable.

To exercise your rights, contact us at support@empireclothing.uk.

Security

We implement appropriate measures to secure your personal data, but cannot guarantee complete security of online transmissions.