About
Empire Clothing

Custom Workwear That Works for You.

Empire Clothing was founded in 2011 by Sam Luckett, driven by a mission to make the workwear industry simpler, smarter, and more supportive for businesses.

What started as a small custom print shop has grown into a full-service custom clothing supplier, delivering embroidered uniforms, branded workwear, and printed garments to businesses across the UK.

Whether you’re a sole trader, a large business, franchise or multi-site national operation, a school or university, a local club, or a charity, we make it easy to get premium workwear with fast turnaround and a team you can actually talk to.

Your Brand, Your Way

We know your workwear needs to look good, last long, and show off your brand with pride. That’s why we offer a wide range of customisation options, including:

Embroidery

Premium, long-lasting, and professional.

DTF printing

High-quality detail and full-colour flexibility

Screen printing

Ideal for large, bold bulk orders 

Vinyl and heat transfer

Perfect for personalisation and short runs.

In-House Production

With our in-house production team and industry-leading machines, we can handle everything from one-off jobs to large contract orders — and ensure consistent quality every time.

Our Team

Sam Luckett

Director

Brad Spooner

Chairman

Dan Jillings

Customer Accounts Manager

Andrew Luckett

General Manager

Summer

Print Technician

Visit Our Showroom

Our showroom is open Monday to Friday, 9am–5pm, and you’re always welcome to drop in.

You can view garments from the UK’s leading brands, compare decoration methods, and chat with our team about your options.

If you’re looking to build a long-term supplier relationship or have ongoing uniform needs, we also offer out-of-hours appointments — including evenings and weekends — for companies who are serious about investing in branded clothing over time.

Our Values

Partnerships That Work

We’re not here to shift boxes. We’re here to support your business with consistency, care, and smart service.

If you’re ready to commit to a long-term supplier relationship, we can offer bespoke discounted pricing tailored to your volume and frequency — ideal for businesses looking for a reliable, long-term workwear partner.

Screen Printing

Screen printing is a traditional and reliable method that is best suited to large runs of simple designs, especially single or limited colour logos.

It produces a bold, long lasting finish that holds up well to repeated washing and daily wear. Screen printing is most cost effective when printing high volumes of the same design, making it a popular choice for bulk orders of T shirts, hoodies and workwear. If you are after strong, consistent results across a large quantity of garments, screen printing offers excellent value and durability with a clean and professional look.

Vinyl Printing

Vinyl printing is ideal for personalisation and simple one colour designs, such as names, numbers and basic logos.

It is particularly well suited to high visibility garments, jackets and sportswear, where strong contrast and durability matter most. Vinyl produces a clean, bold finish with sharp edges and excellent wash resistance, making it a reliable choice for garments that need to stand out and withstand regular use. Best used for small runs or individual items, vinyl is a go to option when you need quick, effective customisation with a professional finish that holds up on the job.

Have a question about a Trade Account & Bulk Orders?

Expert Advice – Not sure where to start? Our friendly team is here to guide you through garment options, branding methods and order sizes — no jargon, no pressure.

Made-to-Fit Solutions – Every business is different. We’ll tailor your quote to suit your sector, staff needs and branding goals, with flexible options that grow with you.

Frequently Asked Questions

What file formats do you accept for logo uploads?

We accept the most common file types for logos and artwork.

Preferred: AI, EPS, PDF
Also accepted: PNG, JPG (high-resolution only).
Low-resolution images may not be suitable for printing or embroidery.

Can I use multiple logos or designs on the same product?

You can add multiple customisations to the same product

First, select the position and apply your logo/design.
Then, add another position and repeat the process.
This ensures each logo or design is placed exactly where you want it.

What should I do if my item is faulty, damaged, or incorrect?

If your garment is defective, damaged in transit, or not what you ordered:

Email customer support immediately with photos, your order number, and a description of the issue
We’ll review your case and issue a prepaid return label if approved
Once your return is received and inspected, we’ll provide a replacement, exchange, or refund (based on item eligibility)

Please do not discard the item before support assesses the issue.

Can I see a preview of my customisation before ordering?

Yes. Before production begins, our team will email you a design preview showing how your logo or text will appear on the product.

This ensures accuracy in size, position, and colour.
Production will only start after you confirm the preview.

How are bulk discounts calculated?

Discounts grow with the quantity of your orders

Discount thresholds are clearly displayed above the size selection.
For example: 25+ items = 5% off, 50+ items = 10% off, 100+ items = even more.
Discounts apply automatically as you select sizes and add to your cart
Our pricing is structured to reward larger orders. The more you order, the lower the cost per unit.

Does the VAT toggle affect the final price I pay?

Display only, not billing!

The VAT toggle at the top of the page is for your convenience. It simply switches between showing prices inclusive or exclusive of VAT.

VAT is always applied at checkout where applicable.
Prices will not be charged twice if you have the toggle set to “including VAT.”

Are discounts applied automatically at checkout or do I need a code?

All discounts are calculated automatically. Once your basket reaches a discount threshold, the lower unit price is applied instantly.

No coupon codes are required.
The discount will be shown in your cart and checkout summary.

Can I get a custom quote for very large orders?

Yes, if your order is especially large or complex, you can request a tailored quote.

Contact our sales team directly via the Request a Quote form.
We’ll review your order and send a custom quotation within 1–2 working days.

How long does production take for customised products?

Production takes 10-14 working days after design approval; delivery charges depend on the delivery region.

Customised orders take 10 – 14 working days to complete, but this countdown starts only after you confirm your design proof.

Step 1: Place your order on our website.
Step 2: We send you a PDF proof of your design.
Step 3: Production begins once you confirm approval.
From that point, your order will be ready within 10-14 working days.

Can I change my design after I’ve confirmed the proof?

No changes once approved; a new setup would be required.

Once you approve your design proof, production begins and changes are no longer possible.

If you need adjustments after approval, a new setup may be required, which could affect costs and timelines.
To avoid delays, please review your proof carefully before confirming.

What delivery options are available (Mainland UK, Scotland, London ULEZ, International)?

We deliver UK-wide and internationally, with regional surcharges.

We use next-day couriers for UK deliveries (once production is complete).

Mainland UK (England/Wales): Standard next-day delivery.
Scotland Highlands & Islands: 2–3 working days.
London zone: Next-day delivery + £0.75 per parcel surcharge.
International: Available to most countries; costs calculated at checkout.

What happens if my order is delayed or I need it urgently?

Contact us for urgent orders; delays are rare and we will notify you.

We aim to meet all delivery timelines, but unexpected delays can sometimes occur.

If there is a delay, we will notify you immediately and provide an updated timeline.
For urgent orders, please contact us before placing your order so we can advise whether express production or shipping is possible.

About Empire Clothing