Terms & Conditions

Effective Date: 11th September 2025
Last Updated: 11th September 2025

These Terms & Conditions govern the use of https://empireclothing.uk/ (“Website”) and the purchase of products and services from Empire Printing and Embroidery (“we”, “us”, “our”).

1. Use of Website

By accessing our Website, you agree to comply with these Terms. You must not misuse the Website, attempt unauthorised access, or engage in unlawful activity.

2. Orders & Payments

• All orders are subject to acceptance and availability.

• Prices are displayed in GBP and may change without notice.

• Payment must be made in full before production or dispatch.

• We reserve the right to refuse or cancel orders at our discretion.

3. Custom Printing & Embroidery

• Customers are responsible for ensuring artwork, designs, and specifications are accurate.

• We are not liable for errors arising from incorrect artwork or instructions supplied by you.

• Colours and sizes may vary slightly due to manufacturing and printing processes.

4. Delivery

• Delivery times are estimates and not guaranteed.

• We are not liable for delays caused by courier services or events beyond our control.

• Risk passes to you upon delivery.

5. Returns & Refunds

• Custom or personalised items are non-refundable unless defective.

• Standard products may be returned within 14 days in unused condition.

• To request a return, contact us at support@empireclothing.uk.

6. Intellectual Property

All content on this Website (text, images, logos, designs) is owned by Empire Printing and Embroidery or licensed to us. You may not reproduce, distribute, or exploit it without permission.

7. Liability

• We are not liable for indirect, incidental, or consequential losses.

• Our total liability shall not exceed the value of your order.

• Nothing in these Terms excludes liability for death or personal injury caused by negligence.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

9. Contact

Empire Printing and Embroidery
Website: https://empireclothing.uk/
Email: support@empireclothing.uk
Tel: 01508 470547